Terms and Conditions dadu4 –
Complete Guide for Members

1. Introduction and Acceptance of Terms

Welcome to dadu4, a legally operated and responsibly managed online betting and gaming platform. These Terms and Conditions ("Terms") govern your use of the dadu4.app website, the dadu4 mobile app, and all services provided by our platform.

By registering as a member, logging in to your account, or using any part of the dadu4 platform — whether via web browser, Android app, or iOS app — you expressly acknowledge that you have read, understood, and agreed to be bound by these Terms along with all related policies, including our Privacy Policy and Responsible Gaming Policy.

If you do not agree with any part of these Terms, you are required to refrain from using the dadu4 platform. If you need further clarification on any provision within these Terms, the dadu4 customer support team is available to assist you at any time via live chat.

2. Member Eligibility

To register and use dadu4's services, you must meet all of the following eligibility requirements without exception:

• You must be at least 18 years of age on the registration date and at all times during use of the platform.
• You must register only one account only per individual. Registering multiple accounts is strictly prohibited and will result in the closure of all associated accounts.
• You must provide complete, accurate, and up-to-date personal information during registration and throughout the Identity Verification (KYC) process.
• You must act on your own behalf and not on behalf of any other person, group, or business entity.
• You must ensure that online betting is not prohibited by the laws of the region or jurisdiction in which you are located.
• You have never had an account previously closed by dadu4 for any breach of terms.

Dadu4 reserves the right to request proof of identity, age verification documents, or additional information at any time to ensure all members meet these eligibility requirements. Failure to provide the requested documents within the specified timeframe may result in temporary suspension or account closure.

3. Account Registration and Management

The dadu4 account registration process is free and conducted entirely online. During registration, you are required to provide your full name, an active Malaysian mobile number, a valid email address, and a strong password.

You are solely responsible for maintaining the security of your account username and password. dadu4 will never ask for your password under any circumstances. If you suspect that your account has been accessed without authorization, you must contact our support team immediately.

• Each individual is only permitted to hold one active account at any time. Requests for a second account under any circumstances will not be entertained.
• The registered name must match the name of the bank account owner used for transactions. Name mismatches may result in withdrawals being delayed or rejected.
• The registered email address will be used for all official dadu4 communications, including transaction confirmations and security notifications.
• Identity Verification (KYC) must be completed before any first withdrawal is processed. Required documents include a valid copy of your national ID or passport.
• Dadu4 reserves the right to re-verify a member's identity at any time for security and compliance purposes.

4. Deposit and Payment

Dadu4 accepts a variety of safe and recognised payment methods in Malaysia. All deposits are processed instantly and funds will be credited to your account within minutes upon successful payment confirmation.

Payment methods accepted by dadu4 include FPX bank transfers via all major Malaysian banks such as Maybank, CIMB, Public Bank, RHB, Hong Leong, AmBank, and Bank Islam; digital wallets Touch 'n Go eWallet, GrabPay, and Boost; and other payment methods to be announced from time to time.

• The minimum deposit amount per transaction is RM 30. No maximum daily deposit limit is set.
• All deposits must be made using a payment method registered under the same name as the dadu4 account holder. Deposits from third parties are not accepted.
• Dadu4 does not charge any processing fees on deposits. However, your bank or digital wallet provider may apply their own charges.
• If your deposit has not been credited within 15 minutes, please contact dadu4 customer support with proof of payment for immediate follow-up.
• Dadu4 reserves the right to decline or reverse any deposit suspected of originating from illegal activity or fraud.

5. Fund Withdrawal

Dadu4 takes pride in its fast and reliable withdrawal record. Withdrawals are processed to all major Malaysian banks within 5 to 15 minutes during normal hours, and no longer than 1 hour during peak periods. This is a commitment dadu4 has consistently fulfilled since the platform launched in 2018.

• The minimum withdrawal amount per transaction is RM 50.
• Identity Verification (KYC) must be fully completed before your first withdrawal can be processed.
• Withdrawals can only be made to a bank account registered under the same name as the dadu4 member. Withdrawals to third-party accounts will not be entertained.
• Every withdrawal is subject to standard security checks conducted by the dadu4 finance team. These checks are typically completed within minutes.
• If a withdrawal is delayed beyond 1 hour, members may contact customer support with the transaction reference number for an immediate review.
• Dadu4 reserves the right to place a withdrawal on hold for security review purposes if there is unusual or suspicious account activity.
• Wins obtained from games affected by technical disruptions or system errors may not qualify for withdrawal until an investigation is completed.

6. Bonus and Promotions

Dadu4 offers a range of attractive bonuses and promotions for both new and existing members. All bonuses are subject to specific wagering requirements that must be fulfilled before any bonus funds can be converted to cash and withdrawn.

• Welcome Bonus: New members are eligible to receive a bonus of up to RM 500 on their first deposit. This bonus is subject to a 15x wagering requirement before any withdrawal is permitted.
• Daily Deposit Bonus: A 10% bonus on every daily deposit for active members, subject to a 10x wagering requirement within 7 days.
• Weekly Cashback: 5% cashback is calculated based on a member's net weekly losses and credited every Monday. Cashback has no wagering requirement.
• Each bonus may only be claimed once unless otherwise stated in the specific promotion's terms.
• Dadu4 reserves the right to void any bonus and related wins if there is evidence of bonus abuse or fraud.
• More detailed bonus terms for each promotion will be stated on the relevant promotion page. In the event of a conflict, the specific promotion terms shall prevail over these general terms.
• Dadu4 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

7. Game Rules

All games available on the dadu4 platform – including sports betting, live casino, video slots, fish shooting, and e-sports – operate using certified Random Number Generator (RNG) systems or through internationally licensed game providers that have been independently audited.

• The outcome of all games is final once confirmed by the system. dadu4 will not reverse valid game results unless a proven technical error has occurred.
• In the event of an internet connection disruption during an active game, the dadu4 system will resolve the game in accordance with the applicable game rules. dadu4 is not responsible for connection interruptions on the user's end.
• Bets accepted by the system prior to a technical interruption on dadu4's end will be settled based on the actual outcome. If the outcome cannot be determined, the bet will be voided and funds returned.
• Any attempt to manipulate, hack, or exploit vulnerabilities in the dadu4 gaming system is strictly prohibited and will be reported to the relevant authorities.
• Betting odds and table limits for each game are set by the game provider and dadu4. These limits are subject to change at any time without prior notice.

8. Account Security and Member Responsibilities

The security of your account is a shared responsibility between dadu4 and you as a member. dadu4 continuously invests in the latest security infrastructure, but you also play an important role in protecting your account from unauthorized access.

• You are responsible for ensuring your account password is strong, unique, and not shared with anyone, including family members or friends.
• Enable Two-Factor Authentication (2FA) on your account for an additional layer of protection. dadu4 strongly recommends this security measure.
• Do not access your dadu4 account over an unsecured public Wi-Fi network without using a trusted VPN.
• Dadu4 will never request your password, credit card number, or other sensitive information via email, SMS, or live chat. Any such request is a fraudulent attempt.
• Report any suspicious activity or unauthorized access to your account to the dadu4 support team immediately.
• Dadu4 is not responsible for any losses arising from a member's negligence in safeguarding their login credentials.

9. Account Closure and Suspension

Dadu4 reserves the right to suspend or close any member's account without prior notice in the event of a breach of these Terms or for legitimate security and compliance reasons. Account closure decisions made by dadu4 are final.

Reasons that may result in account closure include:

• Multiple account registrations by the same individual, whether using the same name, phone number, IP address, or payment details.
• Providing false or misleading information during registration or the KYC process.
• Engaging in any form of fraud, money laundering, or other illegal activities using the dadu4 platform.
• Abuse of the bonus system, including the use of automated software (bots), group coordination, or exploitation of system vulnerabilities.
• Threats, harassment, or abusive language directed at dadu4 staff through any communication channel.
• Failure to provide the requested KYC documents within the specified timeframe.

Members who wish to voluntarily close their account may do so by contacting dadu4 customer support. Valid balances will be refunded to the registered bank account upon completion of the review process.

10. Limitation of Liability

To the extent permitted by applicable law, dadu4 shall not be liable for any direct, indirect, incidental, or consequential losses arising from the use of or inability to use our platform, including but not limited to:

• Financial losses arising from betting activity on the dadu4 platform.
• Service disruptions caused by factors beyond dadu4's control, such as third-party server outages, cyberattacks, or natural disasters.
• Losses resulting from technical failures that occur beyond dadu4's reasonable control.
• Losses arising from a member's negligence in maintaining their account security.

Dadu4 does not guarantee that our platform will always be available without interruption. We will work to minimize downtime and will notify members promptly in the event of any scheduled maintenance.

11. Amendment of Terms and Conditions

Dadu4 reserves the right to amend, update, or replace any part of these Terms at any time at our sole discretion. All amendments take effect immediately upon being posted on this page unless otherwise stated.

Dadu4 will endeavour to notify members of significant changes via email or in-app notification at least 7 days before the amendments take effect. However, it remains your responsibility to check this page periodically to ensure you are always aware of the latest version of the Terms.

Continued use of the dadu4 platform after any amendments are published will be deemed as your acceptance of the revised Terms. If you do not agree with the changes, you must cease using the platform and contact our support team to close your account.

12. Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of dadu4's services, our support team is ready to assist you at all times.

• Live Chat: Available 24 hours a day, 7 days a week via the live chat icon at the bottom corner of the platform.
• Email: [email protected] – Response within 2 hours during regular operating hours.
• Telegram: Contact a dadu4 support agent via our official Telegram channel.

For official complaints, please include your account number, details of the issue encountered, and any relevant supporting evidence to help our team resolve your complaint faster and more effectively.